Last updated: October 28, 2026
- About This Privacy Policy
This Privacy Policy explains how GetnovaPris collects, uses, retains, and shares personal information when you visit getnovapris.com, create an account, contact us, or purchase products.
GetnovaPris is operated by Cicero Salvador Santos, an individual based in Pernambuco, Brazil. Our store currently accepts orders for delivery within the United States.
Person responsible for personal information: Cicero Salvador Santos
Store name: GetnovaPris
Location: Pernambuco, Brazil
Privacy and customer support email: support@getnovapris.com
Website: https://getnovapris.com
This notice describes our information practices. It does not replace any consent required for optional cookies or other activities.
- Information We Collect
Depending on your interaction with the store, we collect the following information:
• Identity and contact information, including your name, email address, telephone number, billing address, and shipping address.
• Account information, including your username, account credentials, preferences, and order history.
• Transaction information, including purchased products, quantities, order value, payment status, transaction references, returns, refunds, and disputes.
• Delivery information, including recipient details, delivery instructions, shipping status, and tracking references.
• Communications, including messages and information you provide when requesting assistance.
• Technical information, such as IP address, browser and device information, website requests, and security logs.
• Cookie and preference information used for shopping carts, sessions, language settings, and consent choices.
Please provide only the information needed for your purchase or request. Do not send passwords, full payment-card numbers, or card security codes through email or contact forms.
- How Information Is Collected
We collect information directly from you when you submit it through checkout, account forms, support messages, or other website features.
Some information is generated automatically through website operation, cookies, server logs, and security tools.
We also receive information from payment providers, fulfillment partners, and carriers, such as payment confirmations, tracking updates, delivery status, and refund information.
- How We Use Information
We use personal information to:
• Operate and secure the store.
• Manage customer accounts and shopping carts.
• Process orders, payments, returns, refunds, and disputes.
• Arrange fulfillment and delivery.
• Send order confirmations, tracking updates, and necessary service messages.
• Respond to questions and resolve problems.
• Detect fraud, abuse, and unauthorized activity.
• Maintain transaction and accounting records.
• Meet applicable legal obligations and handle legal claims.
If you subscribe to promotional communications, we use your contact information for that purpose, subject to applicable requirements.
- Grounds for Processing
Depending on the circumstances and applicable law, processing is based on fulfilling a purchase or other agreement, complying with legal obligations, pursuing legitimate interests such as security and fraud prevention, exercising legal rights, or obtaining your consent.
Where processing relies on consent, you may withdraw it using the relevant controls or by contacting us. Withdrawal does not affect processing that lawfully occurred before withdrawal.
A purchase does not require you to agree to unrelated promotional communications.
- Payments and Fraud Prevention
Payments are handled by the payment providers displayed at checkout, including Stripe where available.
Payment providers process payment details and may collect transaction, device, IP address, and security information to authorize payments and prevent fraud.
We receive information needed to manage your order, such as payment status, transaction identifiers, refund details, and limited payment-method information.
Payment and security providers may use automated risk assessments. These assessments can cause a transaction to be reviewed or declined. Contact us if you need assistance with an affected order.
Payment providers also explain their information practices in their own privacy notices.
- Fulfillment and Shipping
We share the information necessary to prepare and deliver your order with the fulfillment partner and carriers handling it.
This may include:
• Recipient name and shipping address.
• Contact details when needed for delivery.
• Ordered items, quantities, sizes, and colors.
• Delivery instructions and tracking references.
For products fulfilled through My Online Fashion Store / CCWholesaleClothing, necessary order and recipient information is provided to that fulfillment partner.
Customer support and privacy requests concerning your GetnovaPris purchase should be directed to support@getnovapris.com.
- Other Providers and Disclosures
Our store uses Hostinger hosting and WordPress and WooCommerce software.
Other website functions include cookie-preference management through SureCookie and language features through GTranslate. The website also uses Google Fonts resources, which are classified as optional functional resources in our consent settings.
Information handled by a provider depends on the function it performs. Installing software does not, by itself, mean that its developer receives customer information.
Information may be handled by providers supporting hosting, email delivery, backups, security, translation, payments, and technical maintenance.
We may also disclose relevant information to professional advisers or public authorities when necessary for legal obligations, disputes, fraud prevention, or security investigations.
- Cookies and Your Choices
Our website uses cookies and similar technologies to support its operation and remember preferences.
Essential cookies support functions such as checkout, payment security, login sessions, shopping carts, and recording cookie choices. These remain active through our consent tool.
Our cookie settings include Stripe cookies named __stripe_mid and __stripe_sid, classified as essential for payment-related security and fraud prevention.
Optional categories shown in the preference center include Functional, Analytics, Marketing, and Uncategorized. A category appearing in the preference center does not necessarily mean that a service in that category is currently active.
You can use the cookie banner to:
• Accept all categories.
• Allow only essential cookies.
• Open and customize your preferences.
• Decline optional cookies.
You can reopen the preference center through Cookie Preferences in the website menu. Adjust the available categories and select Confirm My Choices to save your selection.
The consent tool is configured to block managed non-essential resources until the relevant consent is given. Google Fonts resources are currently included in the optional functional category.
You can also manage cookies in your browser. Blocking essential cookies may prevent checkout, login, or other store functions from working correctly.
Cookie settings do not control every type of processing. For example, server security logs and information needed to complete an order may be processed independently of optional cookies.
- Marketing Communications
If you subscribe to promotional messages, you may unsubscribe using the link in the message or by contacting support@getnovapris.com.
We will request consent where required.
Unsubscribing does not stop necessary communications concerning an existing order, payment, account, delivery, return, or support request.
- International Processing
GetnovaPris operates from Brazil and currently serves customers receiving deliveries in the United States.
Your information may therefore be accessed or processed in Brazil, the United States, or other countries used by relevant service providers.
Limiting delivery to the United States does not mean that all information stays within the United States.
International processing remains subject to applicable data-protection and transfer requirements. Using the store does not waive your privacy rights.
- Retention and Security
We retain information for as long as reasonably necessary to fulfill its purpose, including completing orders, maintaining accounts, providing support, handling disputes, and meeting legal recordkeeping obligations.
Retention periods depend on the information involved and the applicable requirements. Account deletion may not remove transaction records that must be retained.
We take reasonable steps to protect information and limit access to people and providers who need it for their work. No website, transmission method, or storage system can be guaranteed completely secure.
Keep your account credentials confidential and contact us promptly if you suspect unauthorized access.
- Your Privacy Rights
Depending on applicable law, you may have rights to:
• Confirm whether your information is processed.
• Access and correct your information.
• Request deletion, anonymization, restriction, or portability.
• Obtain information about disclosures to other parties.
• Object to certain processing.
• Withdraw consent.
• Request review of qualifying automated decisions.
• Submit a complaint to a relevant authority.
To make a request, email support@getnovapris.com.
We may request proportionate information to verify your identity and protect your information. Do not send identity documents unless we explain why they are necessary and how to provide them securely.
Some information may need to be retained for legal, accounting, security, or dispute-related purposes. We will explain relevant limitations when responding to your request.
- Children’s Privacy
Our store is intended for adults and is not directed to children under 13.
If you believe a child has provided personal information through the website, contact us so we can investigate and take appropriate action.
- External Websites
Our website may contain links to external websites or services. Their information practices are explained in their own privacy notices.
- Policy Updates
We may update this policy when our services, providers, or information practices change.
The revised policy will be posted here with an updated date. We will provide additional notice or request consent when required.
- Contact Us
For privacy questions, complaints, or requests, contact:
Cicero Salvador Santos
Operator of GetnovaPris
Pernambuco, Brazil
Email: support@getnovapris.com
Website: https://getnovapris.com
Please describe your request clearly and include your order number when relevant. Avoid sending unnecessary sensitive information.